I have been looking to get some banners design for BloggingTips lately. I’m going to promote the main blog and the forums on some related blogs.

For years I used 20 Dollar Banners but my email to them was never replied to so last Friday I placed an order at Banners Mall. They told me 3-4 days max on their website so on Tuesday I contacted them for an update as I hadn’t been emailed. They later replied and told me that it would be finished by the next morning. Wednesday morning came and went. I emailed again on Wednesday and Thursday for an update and got no reply so on Friday I lodged a dispute with PayPal. Finally, today (Saturday), 8 days later I get an email from them saying

Kevin…our designer has not responded to us with your banner…havent been able to get a hold of him. I’m very sorry about that…did you receive a refund yet? otherwise I will make sure you receive your banner today.

When I told them I just wanted a refund they said I would get it later today (I still haven’t got it).

I’m still looking for a decent banner design service so if you know of any please let me know. If you’re looking for some banners designed yourself, do yourself a favour and avoid Banners Mall like the plague.

3 Comments

  1. #1. Nima, June 14th, 2008


    I have the same problem with BannersMall. I put an order with them 7 days ago and no response yet. After couple emails and phone calls (which they didn’t answer) I got a reply back last night saying that I will receive my banner last night (of course I have not yet). I will file a dispute with Paypal today too.

  2. #2. Kevin, June 15th, 2008


    I dont blame you. My paypal refund has still not been processed. I doubt it will be unless I escalate it to a dispute.

  3. #3. Suzanne, June 20th, 2008


    Kevin ~ I have a gal who does design and is very good. She’s easy to communicate with and is very reasonable too. One of her sites is http://www.leslies-layouts.com/ and you can use her contact on there or pm me on the forum and I’ll give you her email address. *SmiLes* Suzanne

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